Straight answers for the way your home actually feels.

This site is dedicated to residential HVAC. Burris Mechanical Group also serves commercial clients through its main website, but BMG Home Comfort focuses on houses, townhomes, and residential properties.

Our home base is Lake Dallas, and our residential service area includes communities across Denton, Dallas, Collin, and Tarrant counties. If your address is near the edge of the map, call us and we will confirm coverage.

Call (214) 310-0361 or send a request through our contact form. Include your name, service address, phone number, what the system is doing, and how soon you need help.

Limited after-hours emergency service is available for urgent residential issues. Availability depends on the season and the current schedule, so call us to check the next available opening.

Tell us the system type and approximate age, what changed, what you have already tried, when you last changed the filter, and any noises, smells, or unusual behavior. Access notes and pet information also help us plan the visit.

We listen to what you are noticing, inspect the indoor and outdoor equipment, check the filter and airflow, and test the system as needed. Then we explain what we found and the available repair or replacement options before work begins.

Ask when you schedule. Any diagnostic charge is explained before the visit, and repair pricing is explained before work begins. You should never be surprised by a charge after the fact.

Yes. After diagnosing the issue, we explain the repair or replacement options and the cost before you approve the work. You decide what makes sense for your home and your budget.

Common causes include a dirty filter, thermostat setting, restricted airflow, low refrigerant, a dirty coil, or a compressor problem. If the system is blowing warm air and the filter is clean, turn it off and call for diagnosis rather than letting it run for hours.

Ice usually points to restricted airflow, a dirty filter, low refrigerant, or a blower problem. Turn the system off, let the ice melt, replace the filter if it is dirty, and call if the ice returns. Do not chip ice off the coil or refrigerant lines.

Check the filter monthly and replace it every one to three months. Homes with pets, heavy dust, allergy concerns, or nearby construction may need a new filter closer to every 30 days. A filter that is too restrictive can also reduce airflow.

Grinding, buzzing, or clicking can come from a fan motor, compressor, contactor, debris, or an electrical issue. If the sound is loud or accompanied by a burning smell, shut the system off and call. Do not keep resetting it and hoping the noise stops.

A musty smell often comes from moisture in the drain pan, evaporator coil, ductwork, or filter. Standing water and damp insulation need attention. Changing the filter is a good first step, but a recurring smell deserves an inspection.

Many residential systems last about 12 to 18 years with regular maintenance, though North Texas heat and attic conditions can shorten that range. Repair history, refrigerant type, parts availability, and comfort problems all matter when deciding whether to keep repairing.

Repair is often the right first answer when the system is safe and the problem is isolated. Replacement becomes more reasonable when repairs are frequent, major components are failing, the system uses an older refrigerant, or the equipment no longer fits the home.

Sometimes, but not always. The indoor coil, refrigerant, line set, electrical requirements, and warranty terms need to match the new equipment. We check the whole system before recommending a partial replacement.

Long run times can be normal during extreme heat, but they can also signal a dirty filter, low refrigerant, duct leakage, an aging compressor, or equipment that is undersized for the home. We measure the system and the conditions before recommending a fix.

Possible causes include a thermostat setting, gas supply issue, failed igniter, dirty flame sensor, blower problem, restricted airflow, or a safety switch. If you smell gas, leave the building and call your gas utility from a safe location before calling an HVAC company.

Do not turn switches on or off, use a phone inside, or try to relight the equipment. Leave the building, move to a safe location, and call your gas utility or 911. Once the safety issue is handled, call us to inspect the furnace.

Schedule a heating tune-up before the heating season, especially if the furnace has been sitting unused for months. Heat pumps benefit from a cooling-season and heating-season check. Replace the filter according to the manufacturer and your home's dust level.

Many furnaces last 15 to 20 years with proper maintenance, but heat exchanger condition, parts availability, and repair history matter. A cracked heat exchanger or repeated safety-related repairs can make replacement the safer choice.

There is no universal answer. Heat pumps are efficient in mild weather, while gas furnaces can deliver strong heat during deeper cold snaps. A dual-fuel system can combine both. The right choice depends on your home, utility costs, ductwork, and comfort priorities.

A heat pump may blow cooler air than a gas furnace, and it periodically enters defrost mode. If the system is running constantly in emergency heat, the house is not warming, or the outdoor unit is iced over, call for service.

Do not wrap a heat pump tightly or trap moisture inside. Keep leaves and debris away from the unit and follow the manufacturer's guidance. A loose cover may be appropriate for some equipment, but the wrong cover can create problems.

A brief dusty smell at the first startup of the season can be normal. A persistent burning smell, an electrical odor, or smoke is not. Shut the system off and call for service before using it again.

Most homes benefit from two visits a year: a cooling check before summer and a heating check before winter. Heat pumps also benefit from two seasonal checks. Homes with heavy use, pets, or older equipment may need more attention.

A tune-up generally includes filter and airflow checks, coil and drain inspection, electrical connections, refrigerant checks, thermostat operation, and safety checks. Parts and refrigerant are separate unless the plan says otherwise. Ask for a clear report of what was tested.

Maintenance reduces the chance of some failures by catching dirty coils, weak capacitors, blocked drains, and airflow problems early. It cannot prevent every failure, but it gives you fewer surprises and a better record of the system's condition.

Uneven temperatures can come from duct leaks, undersized ducts, closed or missing dampers, poor return air, insulation gaps, window heat gain, or equipment sizing. A thermostat change alone will not fix a distribution problem.

Duct cleaning is not automatic for every home. It may be worth discussing if you see visible mold, pests, renovation debris, or persistent dust. In many homes, sealing leaks and improving airflow matter more than cleaning. Ask for the scope before approving the work.

A Manual J calculation estimates how much heat the home gains and loses room by room. It accounts for windows, insulation, orientation, occupancy, and local climate. Proper sizing starts there, not with a square-footage rule of thumb.

A smart thermostat can improve scheduling and control, but it cannot repair a duct restriction, a failing blower, or a system that was sized incorrectly. If one room is always uncomfortable, start with an airflow and equipment diagnosis.

High energy bills, dusty rooms, whistling sounds, hot ceilings, and rooms that never match the thermostat can point to duct leakage. An inspection can check accessible ducts, connections, and return paths before recommending sealing or redesign.

A ductless mini-split uses an outdoor unit connected to one or more indoor heads. It heats and cools without a traditional duct system, which makes it useful for room additions, garages, sunrooms, and homes where extending ductwork is impractical.

They can be a good fit for a converted garage, an addition, a home office, a sunroom, or a room that never balances with the central system. They are not automatically the best answer for a whole house, so the home and the existing system should be evaluated together.

Modern mini-splits can be very efficient, but performance depends on proper sizing, installation, line lengths, and maintenance. Efficiency ratings help, but the installation quality and the load calculation matter just as much.

Yes. Clean or replace the indoor filters regularly, keep the outdoor unit clear, and have the coils, drain, and connections checked. Ductless equipment still needs professional maintenance, even though it does not have a traditional duct system.

Yes, multi-zone systems can connect several indoor heads to one outdoor unit. The number of zones, line lengths, capacity, and usage patterns all need to be planned together. More heads do not automatically mean better comfort.

Repeated repairs, rising energy bills, uneven comfort, an aging system, and difficulty finding parts are all reasons to evaluate replacement. A diagnosis can separate a repairable problem from a system that is no longer a sound investment.

A straightforward replacement is often completed in a day, while larger projects, ductwork changes, electrical work, or difficult access can extend the schedule. We explain the expected timeline before the work begins.

The cost depends on the diagnosis, parts, labor, and access to the equipment. A capacitor is not the same job as a compressor replacement. We explain the findings and the price before work begins, so you can decide with real information.

A new system price depends on the size, efficiency, equipment, ductwork, electrical requirements, and the condition of the home. We assess the house first and provide written options instead of guessing from a square-footage number.

Yes. We offer flexible financing through Synchrony for qualified homeowners. Terms and availability can change, so ask for the current options during your estimate.

Equipment warranties are manufacturer-backed, and labor terms depend on the project. Ask for the written warranty details before work begins, including any maintenance requirements that affect coverage.

Ask when you schedule. Any diagnostic or estimate charge is explained before the visit. If you are comparing replacement options, we will explain what the assessment includes and what you will receive.

Yes. Our preventative maintenance plan includes seasonal visits, priority scheduling, and repair discounts. It is designed to catch small issues before they become uncomfortable surprises.

Yes. Burris Mechanical Group has been family-owned since 2020 and is based in Lake Dallas. The residential team is owner-involved, repair-first, and focused on homes rather than commercial rooftops.

Long cooling seasons, hot attics, sun exposure, and humidity keep systems working harder for more of the year. That makes airflow, filter condition, refrigerant charge, and maintenance especially important. A system that is marginal in spring can fail in August.

Check the outdoor unit for ice or debris, keep the area clear, and listen for unusual sounds when the system restarts. Do not chip ice off the equipment. If the house will not heat or the outdoor unit is damaged, turn the system off and call.

Our residential service area includes Lake Dallas, Shady Shores, Hickory Creek, Corinth, Denton, Lewisville, Flower Mound, Highland Village, Little Elm, The Colony, Frisco, Plano, Coppell, Grapevine, Southlake, Argyle, Roanoke, Trophy Club, Keller, Carrollton, Farmers Branch, Prosper, and Addison. Call if your address is near the edge.

Ask when you schedule. We explain the service area and any applicable trip or diagnostic charges before the visit, so there is no surprise on the invoice.

It means the residential team is rooted in the same community it serves. You are not routed through a distant call center, and the people making decisions about your home are close to the work.

Spring and fall are often easier for scheduling, but the right time depends on the system's condition and your plans. Do not wait for a failure in the middle of a heat wave if repairs are becoming frequent or the equipment is already struggling.

Start with a clean filter, a sensible thermostat schedule, shade on sunny windows, ceiling fans, and regular maintenance. Sealing duct leaks and improving airflow can help too. We can inspect the system before recommending equipment changes.