Website information
Privacy policy
Last updated: November 12, 2026
BMG Home Comfort is the residential HVAC website for Burris Mechanical Group. This policy explains how information may be collected when you use this website or send a service request.
Information you provide
When you submit a service request or contact us, you may provide your name, phone number, email address, service address, city, ZIP code, a description of the issue, and your contact preference. We use that information to respond to your request, schedule service, and communicate with you about the work.
Service request forms
Our service request form is provided through Jotform. Information entered into the form is processed by Jotform and made available to the BMG Home Comfort team. Jotform’s own privacy practices apply to its processing. You can also call or email us directly if you prefer not to use the form.
Website analytics
If analytics are enabled for this website, we may use Google Analytics to understand how visitors find and use the site. Analytics may collect information such as pages viewed, approximate location, device type, referral source, and interactions with calls or service links. We use this information to improve the website and understand which content is useful.
Cookies and third-party services
This website may use cookies or similar technologies from analytics and form providers. You can control cookies through your browser settings. Blocking some cookies may affect how embedded forms or analytics work.
How we use information
- Respond to service requests and questions.
- Schedule, perform, and follow up on HVAC work.
- Improve website content, navigation, and service information.
- Maintain business records and comply with applicable requirements.
Sharing
We do not sell your personal information. We may share information with service providers that help us operate the website, process forms, or communicate with customers, and when required by law.
Retention and security
We retain information for as long as needed for the purposes described above and for legitimate business records. No website or transmission method is completely secure, so please avoid sending sensitive information such as financial account numbers through a general contact form.
Your choices
You can ask us about the information associated with your service request, request a correction, or ask us to stop non-essential communications. Contact us using the details below. Some records may need to be retained for business or legal reasons.
Children
This website is intended for adults seeking residential HVAC services. It is not directed to children, and we do not knowingly collect information from children.
Changes
We may update this policy as the website or our services change. The updated date at the top of the page indicates the most recent revision.
Contact
Questions about this policy can be sent to info@burrismechanicalgroup.com or by calling (214) 310-0361. Our office is at 106 W Hundley Dr, Lake Dallas, TX 75065.